From “The Optimist”: “Murati described how what she saw as Altman’s toxic style of running the company had been causing problems for years, especially when his anxiety flared up, such as in recent months. In her experience, Altman had a simple playbook: first, say whatever he needed to say to get you to do what he wanted, and second, if that didn’t work, undermine you or destroy your credibility. Altman told people what they wanted to hear, even if it meant promising two competing people the same job or giving Microsoft some ground on a negotiation that she had spent months trying to gain … Murati had given Altman feedback on all these points in the past, she said. Altman had responded by bringing the company’s head of HR, Diane Yoon, to their one-on-ones for weeks until she finally told him that she didn’t intend to share her feedback with the board.”